Welcome to BigWash.com. These Terms of Use (“Terms”) govern your access to and use of the BigWash.com website, all related pages, communications, booking systems, digital platforms, estimates, scheduling systems, customer support channels, and any services provided by Four Mini Moguls LLC, a Nevada limited liability company qualified to do business in Florida and doing business as BigWash.com (“Company,” “we,” “our,” or “us”).
By accessing, browsing, using, scheduling services through, communicating with, or otherwise interacting with BigWash.com, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Use and all applicable laws and regulations.
If you do not agree to these Terms, you must discontinue use of the website and services immediately.
- WEBSITE AND SERVICE USE
BigWash.com provides information, scheduling systems, customer support, marketing content, estimates, communications, and coordination for residential and commercial exterior cleaning services.
Users agree to use the website and services solely for lawful purposes and in accordance with these Terms.
You agree not to:
• Submit false, misleading, or fraudulent information
• Attempt unauthorized access to Company systems
• Interfere with website functionality or security
• Use automated systems to scrape or copy content
• Introduce viruses, malware, or malicious code
• Misrepresent your identity or authority
• Use the website for unlawful or abusive purposes
• Circumvent Company operational systems or payment systems
• Engage in conduct that may harm Company reputation, systems, customers, contractors, or operations
Company reserves the right to restrict, suspend, or terminate access for violations of these Terms. - ELIGIBILITY
By using BigWash.com or scheduling services, you represent that you are at least eighteen (18) years old and legally capable of entering binding agreements.
If you are acting on behalf of a business, property owner, property manager, association, or organization, you represent that you possess authority to bind that entity. - SERVICE INFORMATION AND ESTIMATES
Information provided on BigWash.com is intended for general informational and operational purposes.
Service descriptions, pricing examples, promotional materials, estimates, response times, availability, and other website content may change at any time without notice.
All estimates are based on limited visible information and may be adjusted based on:
• Actual property conditions
• Accessibility
• Safety concerns
• Scope changes
• Surface conditions
• Additional labor requirements
• Water access limitations
• Environmental conditions
• Hazardous conditions
Company reserves the right to revise pricing, scheduling, service scope, or operational requirements at any time before or during service performance. - APPOINTMENTS, SCHEDULING, AND WEATHER CONDITIONS
Scheduling is subject to contractor availability, weather conditions, operational capacity, equipment availability, traffic conditions, safety considerations, and circumstances outside Company control.
Company reserves the right to delay, reschedule, modify, or cancel appointments when reasonably necessary.
Users acknowledge that exterior cleaning services are heavily dependent upon weather and environmental conditions.
Company shall not be liable for delays, interruptions, or service limitations caused by:
• Rain
• Wind
• Storms
• Lightning
• Excessive heat
• Unsafe conditions
• Equipment failures
• Utility interruptions
• Supply shortages
• Contractor unavailability
• Government actions
• Events outside reasonable control - PAYMENTS AND BILLING
Users agree to provide accurate billing and payment information.
Company may require deposits, advance payments, cards on file, payment authorizations, or pre-approval before scheduling services.
Payments are due immediately upon completion unless otherwise agreed in writing.
Failure to make timely payment may result in:
• Late fees
• Collection activity
• Legal action
• Service suspension
• Cancellation of future appointments
Users agree to reimburse Company for collection costs, attorney fees, chargeback costs, administrative costs, and enforcement expenses arising from nonpayment. - USER RESPONSIBILITIES
Users are responsible for providing safe and reasonable access to the property and work areas.
Users agree to:
• Provide functional water access where required
• Remove or secure fragile property
• Secure pets and animals
• Notify Company of hazards or pre-existing property damage
• Ensure electrical systems are protected
• Inform Company of special surface concerns
• Obtain any necessary permissions or approvals
Failure to provide safe or accessible working conditions may result in service cancellation or additional charges. - PROPERTY CONDITIONS AND SERVICE DISCLAIMERS
Exterior cleaning services may expose or worsen pre-existing property conditions.
Users acknowledge that pressure washing, soft washing, chemical applications, water usage, or cleaning processes may reveal or contribute to issues involving:
• Loose paint
• Oxidation
• Cracked surfaces
• Deteriorated caulking
• Existing leaks
• Roofing defects
• Water intrusion
• Weak siding
• Existing structural issues
• Seal failures
• Surface deterioration
Company does not guarantee removal of all stains, discoloration, buildup, oxidation, rust, oil, algae, mold, mildew, graffiti, or other surface conditions.
Cleaning results vary based on age, materials, environmental exposure, maintenance history, and surface condition. - INTELLECTUAL PROPERTY RIGHTS
All content on BigWash.com, including but not limited to:
• Logos
• Branding
• Graphics
• Text
• Website layouts
• Service descriptions
• Marketing materials
• Images
• Videos
• Designs
• Software
• Operational systems
Are owned by or licensed to Company and protected under applicable intellectual property laws.
Users may not reproduce, copy, distribute, modify, sell, republish, scrape, or commercially exploit Company content without prior written consent. - THIRD-PARTY SERVICES AND TECHNOLOGIES
BigWash.com may use third-party platforms and providers including payment processors, communication systems, CRM software, analytics tools, advertising systems, scheduling systems, hosting providers, and related technologies.
Company does not control and is not responsible for the performance, availability, security, content, policies, or operations of third-party providers.
Use of third-party services may also be subject to separate third-party terms and policies. - DISCLAIMER OF WARRANTIES
BigWash.com, all website content, communications, scheduling systems, and services are provided on an “AS IS” and “AS AVAILABLE” basis.
To the fullest extent permitted by law, Company disclaims all warranties, express or implied, including warranties of:
• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Reliability
• Accuracy
• Availability
• Performance
• Error-free operation
Company does not guarantee uninterrupted website functionality, continuous service availability, specific cleaning outcomes, or error-free operation. - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Company and its owners, managers, employees, contractors, affiliates, representatives, agents, and service providers shall not be liable for:
• Indirect damages
• Consequential damages
• Special damages
• Incidental damages
• Loss of profits
• Business interruption
• Loss of use
• Data loss
• Property value reduction
• Mold-related claims
• Environmental claims
• Delays caused by conditions outside reasonable control
Company’s maximum aggregate liability arising from any claim shall not exceed the amount actually paid by the user for the specific service giving rise to the claim. - INDEMNIFICATION
Users agree to defend, indemnify, and hold harmless Company and its owners, officers, employees, contractors, affiliates, agents, and representatives from any claims, liabilities, damages, losses, costs, expenses, attorney fees, or legal actions arising from:
• User negligence
• Unsafe property conditions
• Violation of these Terms
• Misuse of the website
• False information submitted by user
• Property-related disputes
• Third-party claims connected to the property or services - MEDIA AND MARKETING RIGHTS
Unless otherwise prohibited by written agreement, users grant Company permission to photograph, video record, and use non-identifying project-related images or media for:
• Marketing
• Advertising
• Social media
• Portfolio usage
• Website content
• Promotional materials - TERMINATION OF ACCESS
Company reserves the right to suspend, restrict, or terminate access to the website or services at any time and for any reason, including violations of these Terms, abusive conduct, fraud concerns, payment disputes, safety concerns, or operational considerations. - FORCE MAJEURE
Company shall not be liable for delays, failures, interruptions, or inability to perform caused by circumstances beyond reasonable control including natural disasters, severe weather, labor shortages, supplier failures, utility interruptions, government actions, pandemics, civil unrest, technology failures, transportation disruptions, or acts of God. - DISPUTE RESOLUTION AND ARBITRATION
Any dispute, claim, or controversy arising out of or relating to the website, services, communications, or these Terms shall first be attempted to be resolved informally.
If unresolved, disputes shall be resolved exclusively through binding arbitration in Hillsborough County, Florida.
Users waive rights to jury trials and participation in class actions to the fullest extent permitted by law. - GOVERNING LAW
These Terms shall be governed and interpreted under the laws of the State of Florida without regard to conflict of law principles. - SEVERABILITY
If any provision of these Terms is determined to be unenforceable or invalid, the remaining provisions shall remain fully enforceable. - ENTIRE AGREEMENT
These Terms constitute the entire agreement regarding website use and supersede prior understandings relating to the subject matter herein. - MODIFICATIONS TO TERMS
Company reserves the right to revise, modify, or update these Terms at any time without prior notice.
Updated versions become effective immediately upon posting to BigWash.com.
Continued use of the website or services constitutes acceptance of revised Terms.